FSU Strozier Library Occuspace Data & You

Data collection on library usage helps determine the estimated busyness on each floor in Strozier Library. It also helps the Libraries' Administration improve and adapt FSU Libraries' services, accessibility, and resources. Data is collected when users utilize library services, spaces, and technologies, such as when ID cards are swiped at the turnstiles.

The following are some Q&As about the FSU Strozier Library Occuspace Data collected at Strozier Library:

What is Occuspace?

Occuspace is an occupancy monitoring product Strozier Library uses to report the number of people in specific library spaces throughout the day. In Fall 2023, the library implemented a year-long pilot program with Occuspace. This tool is also used at FSU’s Leach Student Recreation Center. Its primary purpose is to help students determine the estimated busyness on each floor in Strozier Library.

How does Occuspace work?

Sensors located on each floor convert device signal activity into a count of people in the space. They detect and analyze smartphones, laptops, and other Wi-Fi or Bluetooth-enabled devices.

What data is collected?

Occuspace collects signal strength indicators, MAC (media access control) addresses, and the respective time stamp.

What is done with your data?

The sensors collect the MAC address of each electronic device, which is irreversibly hashed. MAC addresses are translated into an anonymized unique identifier that cannot be reverse engineered when hashed. In other words, Occuspace can't link you to your devices once hashed. For more information on Occuspace’s hashing process, visit their Privacy & Security page. Once the data is hashed, it is sent to Occuspace servers and deleted from the sensor. No personally identifiable information (PII) is collected or shared during this process. You can disable the Wi-Fi and Bluetooth on your device if you do not want the Occuspace sensor to monitor your signal. Occuspace also fully complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). View Occuspace’s privacy policy for more information.

Data is aggregated into an analytics dashboard page that library administration uses to understand space usage in the building to make decisions about staffing levels, hours of operation, and event planning at the library.

Who has access to Occuspace data?

Library administrators and staff can access the analytics dashboard page to make space planning decisions. For example, engagement librarians use the dashboard to plan the timing and location of events at the library. Students also have access to Occuspace analytics through the myFSU mobile application under “Library Live Visitor Count,” which also includes Leach usage. Nothing is collected or stored through the process of accessing the app.

Have more questions?

Feel free to contact us! We welcome your feedback! We are happy to answer any questions you have regarding how we use data and keep it safe and secure. Email Kirsten Kinsley (kkinsley@fsu.edu)